Mr.Gosselin is an end-user in Canada. He normally imported products from America and other western countries. It’s his first time importing Manual Quick Hitch, Mud bucket, and ditching bucket from a Chinese supplier.
Until today, there is still a stereotype for Chinese manufacturers that they are making goods for price competition, not for lasting. It’s hard to change people’s stereotypes. What we can do is to improve our products’ quality and lower the failure rate as much as possible with all of our efforts, So that when customers like Mr.Gosselin who is willing to give our products a chance to earn his trust came to us, we could repay with our best quality products.